Canyon Creek Agency Inc is a licensed insurance agency located in Salt Lake City, UT, serving homeowners throughout Utah. We operate the Utah Home Insurance website as a marketing resource to help consumers learn about and request home insurance through our agency.
We are not an insurance marketplace, lead aggregator, or independent agent. We do not sell or transfer your personal information to third-party lead buyers, data brokers, or unaffiliated insurance carriers for their independent marketing purposes.
2.1 Information You Provide Directly
When you submit a quote request or contact us, we may collect:
| Category | Examples |
|---|---|
| Contact Information | Name, phone number, email address, mailing address |
| Property Information | Property address, home type, year built, square footage, ownership status |
| Coverage Information | Current insurer, current premium, coverage type requested, desired coverage amount |
| Household Information | Number of occupants, pets, prior claims history |
| Financial Information | General home value estimates (we do not collect payment card or bank account data through this Site) |
2.2 Information Collected Automatically
When you visit our Site, we and our service providers may automatically collect:
2.3 Information from Third Parties
We may receive information about you from third-party analytics providers, call tracking services, and publicly available sources, which we may combine with information you provide to improve our services.
We use the information we collect to:
By submitting your information through this Site, you expressly consent to be contacted by Canyon Creek Agency Inc and its licensed agents regarding home insurance. This includes:
Your consent is not a condition of purchase. Standard message and data rates may apply to text messages. Message frequency varies.
To opt out: Reply STOP to any text message, or call us at (801) 928-7449 to be removed from our contact list. Even after opting out of marketing communications, we may contact you for transactional purposes (e.g., application status, required disclosures).
TCPA Notice
By providing your phone number and submitting a form on this Site, you agree to receive autodialed and/or prerecorded calls and text messages from Canyon Creek Agency Inc at the number provided, even if your number is on a national or state do-not-call registry. Consent is not required to purchase goods or services.
We use cookies, pixel tags, and similar tracking technologies to operate and improve our Site. These technologies help us remember your preferences, understand how visitors use our Site, and measure the effectiveness of our marketing.
Types of cookies we use:
You can control cookies through your browser settings. Disabling cookies may affect certain Site functionality.
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at (801) 928-7449.
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, maintain records as required by Utah insurance regulations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
Insurance-related records may be retained for a minimum of 5 years in accordance with Utah state regulatory requirements.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at (801) 928-7449 or Salt Lake City, UT. We will respond within 45 days. We may need to verify your identity before processing your request.
If you are a Utah resident, the Utah Consumer Privacy Act (UCPA), effective December 31, 2023, may provide you with additional rights regarding your personal information:
To submit a UCPA request, contact us at (801) 928-7449. We will verify your identity and respond within 45 days, with an extension of up to 90 days where reasonably necessary. Note that certain exemptions may apply, including for information subject to Utah's insurance regulatory framework.
Sensitive Data
We do not process sensitive categories of personal data as defined under the UCPA (e.g., health or genetic data, precise geolocation, racial or ethnic origin) for purposes other than those described in this Policy and as necessary to provide our insurance-related services.
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will promptly delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. For material changes, we will provide notice on our homepage or by direct communication where appropriate. Continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to all privacy-related inquiries within 45 days.