This Privacy Policy describes how Keith Williams Insurance ("we," "us," "our," or "the Company") collects, uses, shares, and protects your personal information when you visit our website at homeinsurancecompare.io (the "Site"), call our published phone numbers, or interact with us. By using our Site or services, you consent to the practices described in this Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you request a quote, contact us, or otherwise interact with our services. This may include:
- Contact information — name, address, email, phone number
- Property information — home address, property value, year built, construction type, roof age, square footage, prior claims history
- Demographic information — date of birth, marital status (where relevant for underwriting)
- Insurance history — current carrier, prior claims, coverage limits
- Communication content — call recordings, text messages, emails, and chat transcripts
Information Collected Automatically
When you visit the Site, we automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type, operating system, and device identifiers
- Pages viewed, time spent on the Site, referring URLs, and click activity
- Cookies, web beacons, and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide insurance quotes and connect you with licensed agents
- To respond to your inquiries, calls, and quote requests
- To verify your identity and prevent fraud
- To improve and personalize the Site and our services
- To communicate with you about insurance products, services, and promotions (with your consent where required)
- To comply with legal obligations and enforce our Terms of Use
- For analytics, marketing, and business operations
3. How We Share Your Information
We may share your personal information with:
- Insurance carriers and underwriters — to obtain quotes and bind coverage
- Licensed insurance agents and brokers — affiliated with Keith Williams Insurance who help service your needs
- Service providers — including hosting providers, call tracking and analytics services (e.g., CallRail), email/SMS platforms, and CRM tools
- Marketing partners — with your consent, where applicable
- Legal and regulatory authorities — when required by law, subpoena, or to protect our rights or the safety of others
- Successors — in connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for monetary consideration outside of insurance-related lead-sharing as described in this Policy.
4. TCPA & Communication Consent
📞 Phone & Text Communication Consent
By submitting your phone number through our Site, requesting a quote, or calling our published numbers, you expressly consent to receive telephone calls, text messages (SMS/MMS), and pre-recorded or artificial voice messages from Keith Williams Insurance, our affiliates, and our marketing partners at the phone number you provided, including via automatic telephone dialing systems (autodialers).
This consent applies even if your number is on a federal, state, or internal Do Not Call list. You understand that consent is not a condition of purchase and that you may opt out at any time by replying "STOP" to any text message, by asking to be removed during a call, or by contacting us. Standard message and data rates may apply.
For quality assurance, training, and compliance purposes, calls placed to or received from our published phone numbers may be recorded and monitored.
5. Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to analyze site usage, deliver personalized content, and support marketing activities. Cookies allow us to remember your preferences and improve your experience.
You can control cookies through your browser settings. Note that disabling cookies may limit some Site features. We may also use third-party analytics services (such as Google Analytics) which have their own privacy policies governing their use of data.
6. Data Security
🔒 New York SHIELD Act Compliance
In accordance with New York's Stop Hacks and Improve Electronic Data Security (SHIELD) Act, we maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information of New York residents from unauthorized access, use, disclosure, alteration, or destruction.
While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work diligently to protect your information.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Insurance-related records are typically retained in accordance with applicable state recordkeeping requirements.
8. Your Rights & Choices
You have the following choices regarding your personal information:
- Access & Update — You may request access to the personal information we hold about you, or ask us to correct inaccurate information, by contacting us
- Opt-Out of Marketing — You may opt out of marketing emails by clicking the unsubscribe link in any email, or by contacting us. To opt out of text messages, reply "STOP" to any text
- Do Not Call — You may request that we add you to our internal Do Not Call list at any time
- Cookies — You may disable cookies through your browser settings
Please note that even after opting out of marketing communications, we may still contact you for non-marketing purposes such as servicing your insurance request, regulatory notices, or fraud prevention.
9. New York Residents — Additional Information
As a New York resident, you have the right to know what personal information we collect, how we use it, and to whom we disclose it — as described throughout this Privacy Policy. New York's Insurance Information and Privacy Protection Act (Article 26 of the New York Insurance Law) provides additional protections regarding insurance-related personal information. To exercise any rights or for more information, contact us using the details below.
10. Children's Privacy
The Site is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it promptly. If you believe we may have inadvertently collected information from a child, please contact us.
11. Third-Party Links
The Site may contain links to third-party websites whose privacy practices differ from ours. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise any rights described above, please contact us:
Keith Williams Insurance
Phone: (866) 856-2439
Website: homeinsurancecompare.io
By using our Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.